Privacy Policy

 

WOODFORD PANTOMIME is committed to protecting personal information. This privacy policy relates to our use of any personal information we collect from you when you come to one of our productions and join our mailing list

 

THE INFORMATION WE COLLECT

We collect basic personal details such as your name address, email address, telephone number.

 

HOW WE USE INFORMATION

We will use your information to tell you about our forthcoming shows and similar events that are likely to be of interest to you. The is called “Legitimate Interest”

We use TicketSource – a third party provider of online ticketing – to safely store records of those people that buy tickets for our shows online, at the box office or over the phone. You will be asked to opt-in (or not) to our mailing list.

We use Mailchimp – a third party provider – allowing us to send emails to you for marketing purposes that allows you to unsubscribe easily should you not wish to receive information from us any longer

If you opt-in to marketing messages we will keep you on our mailing list for 5 years after your last purchase – then your details will be removed.

If you buy tickets from us or directly from TicketSource we may also use your personal details to contact you if there is an issue with the performance or any payment you have submitted to us.

 

SECURITY

We put in place reasonable security measures to protect against any unauthorised access or damage to, or disclosure or loss of, your information.

Please let us know if your information changes as it is important that the information we hold about you is accurate and up to date. You are on the mailing list because you have been to one of our productions or expressed an interest in them. Circulating information to you is a necessary part of promoting our productions but you can ask us to stop sending you this information and remove your details from our files at any time. You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply contact us at the address below. We will take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

 

CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy from time to time; for example to keep it up to date or to comply with legal requirements. If there are any significant changes made to the use of your personal information in a manner different from that stated, we will seek your permission first.

 

HOW TO CONTACT US

For any questions or concerns relating to this Privacy Policy or our data protection practices, or to make a Subject Access request, please contact us in one of the following ways:

By Email: info@woodfordpantomime.co.uk

By Post: